Original topic:

camera issue

(Topic created on: 10-16-2020 05:30 PM)
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9027
Active Level 1
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Galaxy M
My samsung galaxy m21 both rear and front camera not working suddenly . Whenever I'll try to open it shows camera failed.😥


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4 Comments
lucky1119
Active Level 10
Galaxy M
make sure ur mobile is not in sensors off. tip 1 restart ur mobile .tip 2 wipe catch partition tip3 repair app
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lucky1119
Active Level 10
Galaxy M
disable sensors off
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tx09
Active Level 6
Galaxy M
reset your device
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Samsung_Support3
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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