bug with update of Samsung M31

[Deepak87]

I updated last night,  latest software update for galaxy M31, since then I am facing  this issue, my call goes on hold automatically when I am using  earpiece but doesn't  happen  on speaker. Some sensor issues . Can anyone  please  help

[AMPK]

insert the handsfree set and restart

[Deepak87]

it's not helping bro, still call goes on hold

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung phone app' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support