Original topic:

battery swollen,back panel coming off

(Topic created on: 09-03-2023 01:17 PM)
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Dhruvm525g
Active Level 3
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Galaxy M
My back panel of galaxy m52 is coming off and battery is swollen and glue of the right side of the back panel gone dry and the big gap is coming from the right side. My device is going to be 2 years old but battery 🔋😐 didn't last long Samsung has worst battery and quality😡 it is shameful!! Samsung should improve it and again I have to waste money on the stupidass Samsung battery.

Samsung didn't improve its battery even after note 7 tragedy 

 
2 Comments
Devv_007
Expert Level 5
Galaxy M
This even happened with my flagship phone and m53 is still a midrange.Samsung makes their own batteries but still they haven't any quality control in batteries.
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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