Original topic:

Worst internet connection

(Topic created on: 12-19-2021 11:20 AM)
310 Views
mantu121
Beginner Level 2
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Galaxy M
Samsung galaxy m21 2021 edition is the worst mobile i have ever used because internet connection failure always 
5 Comments
user963
Expert Level 4
Galaxy M
Which sim provider
Airtel , jio or vi ?
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Nexian
Active Level 4
Galaxy M
I wouldn't blame the phone. Network data is horrid even on s21 ultra. Airtel and all have super choked network. Utter bad management of network traffic. Try getting a newer Sim.
Galaxy M
Yes
In my city there're certain place where airtel is like God speed 😂.
In my locality the network is horrible can't even send a wp msg to my friend. Irony is airtel is in LTE+.😆
Nexian
Active Level 4
Galaxy M
True that, same as well
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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