Why still not available android 11 update for samsung galaxy M10?

[HasanurJaman]

My mobile is not getting any updates for a long time.

[GreenGRASSHOPPER]

It's no longer eligible for updates.

[HasanurJaman]

Why?

[Sayan_SS_]

Visit Your Nearest Device Center.

[Anonymous]

Have you flashed any ROM earlier on this phone?