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04-02-2022 10:21 AM in
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04-20-2022 02:15 PM in
Galaxy MDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We'd like to inform you that Samsung is aware of this issue and there has been found an error on the recently released SW version. Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting the fixed version, please use a workaround for a while.
1: on the chats list in the ‘Whatsapp app
2: on Google’s ‘Photos’ app: ‘Photos’ app > Library > tap ‘Whatsapp images’ folder
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.