Original topic:

Whatsapp image automatically cropped in M31

(Topic created on: 09-28-2020 02:56 PM)
582 Views
abhigoyal
Active Level 5
Options
Galaxy M
After the recent update to galaxy M31, i noticed Whatsapp is cropping photos clicked from read camera. Anyone facing same issue? Or any settings issue?
abhigoyal
Active Level 5
Galaxy M
report to samsung with screenshots of the same. one before clicking photo and one after clicking photo. (Go to Get Help> Send feedback > Error reports)
0 Likes
Ank18
Beginner Level 2
Galaxy M
yes I just now bought this phone and found that the WA photos are getting trimmed
abhigoyal
Active Level 5
Galaxy M
Yeah, as you can see many people are commenting on this post. its a common issue, lets see if it gets a patch from samsung
shubhamtavate
Beginner Level 2
Galaxy M

Got the solution to this...

While capturing a photo from whatsapp just swap camera one time (selfie and then rear). You will get a normal camera setting and if you again swap camera you'll get wide angle

VUM
Beginner Level 2
Galaxy M
I noticed Whatsapp is cropping photos clicked from read camera. Anyone facing same issue and the same thing is happening for instagram stories. I ll not be able to see the full story. Edges will get cropped. If anything is written over there. Anyone please help.
Samsung_7EdzLNO
Beginner Level 3
Galaxy M

This same issue is happening with me, what should we do 

abhigoyal
Active Level 5
Galaxy M
UPDATE: The above issue is not fixed but we now get 4 camera modes in whatsapp camera (2 primary shooters-front & back and 2 ultra wide shooters-front & back)
Members_fApfEXE
Beginner Level 2
Galaxy M

Yes! Even i am facing this issue.

 

abhigoyal
Active Level 5
Galaxy M
kindly report it to samsung. as you would have seen almost every m31 user is facing this. the more reports, faster they will fix it.
alanhar
Beginner Level 5
Galaxy M

The same problem I have also it's bad

 

0 Likes