Warranty Issue

[RaajeshTN]

Team,

It’s very disheartening to see that you do not value your customer in any manner.

My mobile has Display issue and its in warranty period, none of your service centre is supporting nor any customer service is supporting.

If you really want me continue to be your customer do the needful on urgent basis.

Attached necessary documents for your reference.

[RaajeshTN]

Really cheating of customers Samsung

[Bwin31]

Hey Rajesh! Sorry for you trouble. But can you please explain what kind of issue are you facing with your Screen?

[RaajeshTN]

Total display shading in dark color.
Starting Left corner ony day to day entirely spread.
I approach authorised service center no response escalate email also (support. India @samsung. Com), but no revert still now.

[Bwin31]

Thats seems like some faulty Hardware.. but Rajesh sadly your warranty expired on 22May2022.

[RaajeshTN]

My warranty as per your DB 31/July/2022
I'm escalate 27/July/2022

[Bwin31]

As Manish Said before, we are not from samsung rajesh, so we dont know about the Product registration date. But According to your Bill purchase date, it looks like your warranty has already expired.

[ManishLakhiwal]

I don't see any issue.
Your phone was out of warranty from the date of purchase by margin of 3 months as your date of purchase was May 2021 and Date of Service is August 2022.
Samsung provide 1 year of warranty only.

[RaajeshTN]

My warranty as per your DB 31/July/2022
I'm escalate 27/July/2022

[ManishLakhiwal]

Brother I'm not from Samsung.
As from the invoice you shared it shows the date 22 May 2021, so I don't think there will be that huge gap in the device registration date and the purchase date.
That's what I'm pointing out. Date in the Service Centre invoice is given of 28 August 2022.

If I'm wrong, rectify me.