Resolved! Solved

Original topic:

Very Disappointed and Worried

(Topic created on: 10-05-2020 12:11 PM)
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GalaxyFav001
Active Level 2
Options
Galaxy M
Hey Guys!
                Can anybody have heating issue on Galaxy M31...Actually I'm a big fan of Samsung...I just bought a new Galaxy M31 one week ago for my online class...I'm not able to attend because it gets high heat...also When i turn on camera it gets heated within a seconds...This mobile doesn't looks like 6000 mah battery....This battery drained too fast...
Plz help me :(
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2 Solutions


Accepted Solutions
Solution
Ehsank
Expert Level 5
Galaxy M
Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

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Solution
savagearpit
Expert Level 2
Galaxy M
just wait for another update. Mine problem sorted after the 3rd update.

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14 Comments
Deepanker14
Active Level 2
Galaxy M
yes right bro same problems are here
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GalaxyFav001
Active Level 2
Galaxy M
Is there any Solution for this?
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Ehsank
Expert Level 5
Galaxy M
one of the main reasons of battery drain is even you close apps but they uses ur battery and running in background unnecessary, see image and read the statement.
2nd due to huge notification enable.
for e.g ; Google has huge notification which we don't need at all see image just scroll down image and check how many notification it does have.
So do these settings to stop, which consume unnecessarily.

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
Solution
Ehsank
Expert Level 5
Galaxy M
Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
Ehsank
Expert Level 5
Galaxy M
and i think after these settings may heat problem also get resolve
GalaxyFav001
Active Level 2
Galaxy M
Thanks...I will do as you say
Ehsank
Expert Level 5
Galaxy M
and if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comments
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DNm31
Active Level 3
Galaxy M
i also faced the same heating problem at the beginning, but with times it's getting good, means it doesn't heat that much. Samsung heating problem will never go away but it takes time for battery to get your usage statistics and tries to make normal itself. this is my experience with two phones, don't know if it happens to other as well
GalaxyFav001
Active Level 2
Galaxy M
I'm just using my phone only for whatsapp...I don’t even try Calling,using Social Media and anything else....First time Today I just tried to join my online class...I just join only for seconds it gets too heat That's why I was worried :(
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