Original topic:

Update provlem...

(Topic created on: 10-28-2022 02:38 PM)
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Ratanray
Active Level 1
Options
Galaxy M
After the update, the phone restarts automatically.
Bad update samsung... Any on face this..provlem..
My phone model Samsung M31
3 Comments
Ratan__Rajput
Active Level 5
Galaxy M
Bro disable auto restart it a common practice by Samsung and Apple to make sure there device can work right ....
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

If the issue still persists we would request you to kindly visit your nearby service center, for the physical inspection of your device. Please be assured, our team will surely help you with this.

You can search for the nearby service center from the given link:-https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Noor_3
Active Level 3
Galaxy M
M31s restart automatically went to Samsung service centre they advice that the motherboard will change costs rs 9000. After new motherboard the phone will work only 3 months,very disappointed and frustrated
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