Update issue

[TamilVenky]

After updating to the latest version, my M31s getting restart frequently and has a charging issue(I.e not able to charge with the original charger, which it can charge other samsung phone, alternatively,  other samsung charger can charge this phone)

[Sridharan002]

Near service center visit panni software update pannunga.

[Itsdebby]

When did you get the update

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support