Original topic:

Update Issues

(Topic created on: 12-15-2019 12:27 PM)
210 Views
AnilGoud
Active Level 2
Options
Galaxy M
Upset with One UI core. Phone facing  lag with apps. I suggest for Samsung to overcome some minor issues of one UI core 2
4 Comments
DeepakAsir
Active Level 5
Galaxy M
factory reset and use problem solve
try it
0 Likes
Anonymous
Not applicable
Galaxy M
yes do factory reset once..or flash your firmware from service center
0 Likes
Samsung_Support6
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Run the device in safe mode and check the issue.

> Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

Then please restart the device.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes
AnilGoud
Active Level 2
Galaxy M
Hi Samsung,
Do I get next update for One UI 2 complete version?
0 Likes