Unable to set lock screen password

[NAVYA TEJA]

Recently I unlocked my phone Samsung M30 using findmymobile, after that i was not able to set pattern/pin/password to lockscreen. After tapping on screen locktype, it was going to next screen and immediately coming back to same screen without selecting any option , I was not able to set any pattern or pin due to this,  How to fix this glitch ?

[dj9494]

Kindly share an error report 🙏

[NAVYA TEJA]

There is no error, but after tapping on the screen lock type, it goes to next screen and coming back immediately to same screen as shown in the post.

[dj9494]

Going get help section in this app( bottom right tab on home screen) in this tab you will find send feedback section, in that you will find error report. By clicking on it , you will be able to send your issue directly to Samsung

[chndn811]

Take backup of your data and reset the phone to factory settings.

[TheLastLap19]

Hey there

Try reset all settings

Peace ✌🏻

[GuruKratOs]

You unlocked OME OPTION

[NAVYA TEJA]

Whats that , where can I find that ?

[ayaatmehraj]

Reset all settings

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support