Original topic:

Unable To Call Forwarding & Call Waiting

(Topic created on: 03-23-2023 03:02 PM)
484 Views
MrBikash
Active Level 4
Options
Galaxy M

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Supplementary Service open karte hi issi tarah (screenshot dekhke)ki error aa raha hai aur Call Forwarding nhi kr pa raha hun. Call waiting hamesa disable m hi hai, option kaam hi nhi kar rha hai. Kisi k pass iska koi solution hai toh batana plz 🙏🏻🙏🏻
7 Comments
goodthings
Expert Level 5
Galaxy M
Reset your's device all setting as well as network all setting.
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MrBikash
Active Level 4
Galaxy M
Exactly...you said right. I performed reset but same issue persist
MrBikash
Active Level 4
Galaxy M
Then what is the solution ???
MrBikash
Active Level 4
Galaxy M
What is the ussd code for on/off call waiting ?
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MrBikash
Active Level 4
Galaxy M
What's the procedure
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goodthings
Expert Level 5
Galaxy M
Go to setting and go to option General management and click on Reset option and then both option click.
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cs-member11
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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