Original topic:

Torch Function is not working after recent December 2019 update of M 30s

(Topic created on: 12-07-2019 08:50 AM)
779 Views
anup0085
Active Level 4
Options
Galaxy M
I encountered problem in opening torch after recent update it does not works at all. However flashlight works during clicking pictures. I have restarted my device many times but still problem persists. Kindly check your device and report to admin if such problem exists there.
23 Comments
FallOut007
Active Level 7
Galaxy M
kindly reset your phone.
0 Likes
anup0085
Active Level 4
Galaxy M
Let me know if you faced such problem or not.
0 Likes
Galaxy M
Bro, check if any recently installed 3rd party apps are causing this issue
or
Check your device power saving mode
or
Go to general management>select reset>click on phone reset(normal)
or
settings>applications>click at 3 dots>select reset apps prefrences

just give a try
anup0085
Active Level 4
Galaxy M
What I have already done to solve this problem
1. Uninstalled all 4-5 apps I installed after update.
2. Eanbed then disabled ultra power saving mode and tried after then to turn on the torch.
3. Restarted phone many times.
4. Resetted all phone settings to default.
But all my efforts gone in vain. It seems that it is a bug which came after update. I have already reported this instance to system administrator and m looking forward reply from them.
0 Likes
Galaxy M
If you are ok with the reset apps prefrences, then try that also..
anup0085
Active Level 4
Galaxy M
Thanks for your valuable suggestions bro. I have tried all of them but not working in my case.
sagark23
Active Level 6
Galaxy M
Same here. it's not working.
anup0085
Active Level 4
Galaxy M
You must report this issue as error report so that It might be solved via next update. I have already done
0 Likes
anup0085
Active Level 4
Galaxy M
Screenshot of bug report and response from Samsung team. Kindly You also report them this issue
0 Likes