Original topic:

Software updation

(Topic created on: 10-15-2022 10:59 PM)
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Sudhirtummewar
Active Level 1
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Galaxy M
I am using Samsung Galaxy M32.
Today I updated software and after that touchscreen not working properly. Many time it's not working. After restart many time I couldn't enter PIN of phone bcas touchscreen not works for 5 to 10 minutes. If it works somehow then automatically back button is working.
It's third time when I update phone I am facing such problems.
2 Comments
Ajay_das
Expert Level 1
Galaxy M
Really iam. Updated mobile... Iam using f62 I got restart problem after wrds iam gone to service center after words they told display gone OK new display 6900 after not working screen guard properly
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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