Original topic:

Software update issues

(Topic created on: 01-10-2022 06:25 PM)
259 Views
Parayramzan
Active Level 5
Options
Galaxy M
Did anyone face any issues after installing December security updates in M31?
5 Comments
chintu-king
Beginner Level 2
Galaxy M
Yes
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chintu-king
Beginner Level 2
Galaxy M
I want face auto restart and frozen issue ...
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Parayramzan
Active Level 5
Galaxy M
I was facing same issues, now got mother board replaced today
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support  

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Samsung_Ae6Sbdy
Beginner Level 2
Galaxy M

I am facing same issue with my M31s mobile, please help to resolve this issue. Samsung care suggested to replace motherboard but my handset out of warranty, i have raised issue to consumer forum and Samsung agree to give 25% discount but I need 100% discount to replace the mother board . Please do the needful,  

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