Today Morning I have downloaded the New Software Update - Android 11 which was prompted by my Device - Samsung Galaxy M31. But after I downloaded the Software & completed the Installation, my phone is going to my login screen.
Then it is asking for PIN but after entering the PIN, my phone is showing as "starting android" & then "installing application" but nothing is happening.
Again it is restarting & nothing is happening. Again asking for PIN.
Got the same issue here. After restarting it also starts again with ‘completing system update’, I have seen it around 50% completion, but after that at 10%. Doesn’t seem right to me. (Model M21)
I contacted the customer service and they advised me to do a soft-reset. This worked for me and completed the update. Soft-reset is pressing 10 seconds simultaneously on the power button and volume down button.
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