Smartview doesn't connect

[charleskingslee]

Unable to connect my Galaxy M30S to LG WebOs smart TV using smart view.

Any solution would be highly appreciated.

[divyenshah]

are other connected through same wifi?

[charleskingslee]

no wifi, just screen mirror..

the same was working flawlessly with mi phones

[divyenshah]

my experience is with honor, Samsung and connection with amazon fire TV. The phone and TV needs to be connected to same WIFI

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and we request you kindly try again using the given below steps :

Step 1: Swipe down the Notification panel.
Step 2: Select screen SmartView option from notification panel.
Step 3: Enable SmartView.
Step 4: Select the desired device.
Step 5: Tap to connect TV model number.
Step 6: Notification bar will appear on the TV screen and select
Allow to give permission to connect your device.
Step 7: Phone is connected with TV. Now you can share the mobile content with TV.

Note : Kindly check and connection and connectivity before performing steps.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ronnyboy]

I followed this steps but couldn't connecting