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04-17-2022 11:06 AM in
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04-23-2022 02:32 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:
1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)
2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset
If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
