Original topic:

Screen retention/Screen burn in

(Topic created on: 10-24-2021 01:19 PM)
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Bright_Lord
Active Level 3
Options
Galaxy M
on my samsung m52, i am experiencing screen burning/screen burn in. is it normal or is it a big issue?
26 Comments
AlphaTrion
Expert Level 1
Galaxy M
Its not burn in. It seems to be some sort of glitch. You can hide that bar from settings though.
Bright_Lord
Active Level 3
Galaxy M
Did you saw the photos i uploaded on the ubove two comments?
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AlphaTrion
Expert Level 1
Galaxy M
I see. I thought you were talking about the navigation bar.
Thats definitely a burn in.

Usually happens when the device is used for long with high brightness OR heating up.
Bright_Lord
Active Level 3
Galaxy M
I am taking my online classes on this phone
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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dan_koch
Beginner Level 2
Galaxy M

Hello friend, did you get it fixed? If so, how? 

I'm having this same problem, this "timed" burn-in... It's kinda annoying.. Thanks in advance

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Bright_Lord
Active Level 3
Galaxy M

I got my issue fixed by replacing the display.

The only solution for this is to get your display replaced from service care.

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