Original topic:

Screen glitching

(Topic created on: 04-02-2021 08:17 PM)
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realprime
Active Level 2
Options
Galaxy M
I'm experiencing screen glitches while using the home gesture which is actually due to recent apps background colour which is transparent white. I think Samsung should change it. It is occuring after the android 11 update. Even my friend who owns Samsung a50 is also experiencing this


5 Comments
Ayush-7
Active Level 9
Galaxy M
Pls try in safe mode
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Ayush-7
Active Level 9
Galaxy M
Use atleast 2 hrs in safe mode
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AKSM215F
Active Level 8
Galaxy M
Reboot once a week bro.
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Ehsank
Expert Level 5
Galaxy M
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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