We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please follow the easy troubleshooting steps which might help to solve the issue.
Enabling Notification reminders will set your device to alert you via a vibration or sound when you have unread notifications. a). Tap on the Apps icon from the Home screen. b). Tap on the Settings icon. c). Drag the Screen upwards to access more settings d). Select and tap on Accessibility settings. e). Tap on the Notification reminder option. f). Tap on the Switch to turn it on. g). You can turn on the Notification for any app. In this case, for example, email. Slide the switch to the right side.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
