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11-18-2022 06:34 AM in
Galaxy M- Mark as New
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12-07-2022 04:49 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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01-14-2023 01:21 AM in
Galaxy M- Mark as New
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01-18-2023 04:12 PM in
Galaxy MThis is a side-mounted fingerprint sensor in M53 so you should not cover it with a screen protector! It'll not work, only the in-display fingerprint works fine with the screen protector on top.
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01-18-2023 04:16 PM in
Galaxy MThe Samsung screen protector is the issue, I too had an issue with the touch so I changed to a third-party protector that is really good. I bought this screen protector from Gadgetshieldz and it sticks well, can self-heal the scratches on it so it looks clean! Check it out,
https://www.gadgetshieldz.com/samsung-galaxy-m53-5g-screen-protector-screen-guard.html