Original topic:

Samsung m52 5g update bug issue ( failed to play voicemail)

(Topic created on: 11-20-2022 12:44 AM)
2926 Views
ashoksam
Beginner Level 2
Options
Galaxy M
Please find attached screenschot of an bug comes with an new update of android 13, issue is that Unable to play the call record from call log , it shows an error while playing of callrecord that (failed to play voicemail.)

Please resolve this issue asap

Thanks 
Ashok kumar

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26 Comments
ashu1132
Active Level 1
Galaxy M
Same issue Screenshot_20221130_014833_Phone.jpg
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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JP5157
Beginner Level 2
Galaxy M
Having same issue after updating to Android 13
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Galaxy M
try above solution
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Galaxy M
Thank you issue resolved
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matovuarafat
Beginner Level 2
Galaxy M

Facing the same issue that I can't playback my call recordings after upgrading to android 13.

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LuckyDhakad
Beginner Level 2
Galaxy M
Still not fixed
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