Original topic:

Samsung m51 display calibration not working

(Topic created on: 10-23-2020 08:58 PM)
1268 Views
Gitskill99
Active Level 2
Options
Galaxy M
If you go to settings and display section, and you try to change color temperature to cool than NOTHING HAPPENS.  IT REMAINS IN WARM TONE LIKE ALWAYS.  WHY SAMSUNG? WHY? ATLEAST GIVE FREEDOM TO USERS TO CHANGE DISPLAY TEMPERATURE. PLEASE FIX THIS BUG ASAP.
11 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Vivid may not be available if you have the Blue light filter turned on.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Gitskill99
Active Level 2
Galaxy M
thank you sir for replying..I have set vivid mode only.. have not kept blue light filter on... still can't change tone to cool..
0 Likes