Original topic:

Samsung m31 proximity sensor issue

(Topic created on: 09-20-2020 10:08 PM)
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Satishkanani
Beginner Level 2
Options
Galaxy M
how to resolve Samsung m31 proximity sensor issue
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5 Comments
Ehsank
Expert Level 5
Galaxy M
brother, just clean your area around front camera, and full black upper part of mobile.
and if you using cover which come over black part then once remove it, and lets see
but first only clean camera around area
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Satishkanani
Beginner Level 2
Galaxy M
already screen protection removed and clean display and this issue resolved after restart but next day same issue facing.
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Ehsank
Expert Level 5
Galaxy M
then try to visit service centre
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Blackwinter
Active Level 10
Galaxy M
make backup of your important data and do a factory reset.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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