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04-22-2020 12:37 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Be assure below steps will solve the issue regarding lagging issue:-
1. Check space availability:- Path: Settings > Device Care >Storage,
2. Check app cache:- Settings >Device care>Storage>CLEAN NOW.
3. Close background apps.
4. Remove third party apps: settings > Apps > Uninstall.
5. Remove memory card.
6. Check app cache:- Settings >Device care>Storage>CLEAN NOW.
If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
