Original topic:

Samsung m30 WhatsApp problem

(Topic created on: 12-14-2019 11:47 PM)
1217 Views
tanu2211
Active Level 4
Options
Galaxy M
Samsung m30 WhatsApp Fingerprint lock automatically on fix issues and help
6 Comments
VijayKundu
Active Level 4
Galaxy M
Brooo aapko kuch steps bta rhaa hu enhee follow kro
1. Go to whtsapp and click on right side three dot
2. Now click on Setting then click on
Account
3. now click on Privacy
4. Scroll down and in the last click on Fingerprint Lock and now turn off this
tanu2211
Active Level 4
Galaxy M
wo bhi kar Liya but maine fingerprint rakha hai WhatsApp pe but kabhi kabhi he fingerprint aata hai warna wo open he rahti hai aisa issue hai
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VijayKundu
Active Level 4
Galaxy M
Bhai Fingerprint lock mai jaane ke baad vhaa pr 3 options hai
1. immediately
2. After 1 minute
3. After 30 minutes
Aap no.1 waala click kroo Immediately waala firr aapka regularly aayega Fingerprint
tanu2211
Active Level 4
Galaxy M
no.1 wala immediately he use kar raha hu but android 10 update hote he a issue ho raha hai
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Samsung_Support6
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

>Run the device in safe mode and check the issue.

> Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

>once again reconfigure the finger lock in whatsapp (Go to whtsapp>> click on right side three dot>> Setting >> Account>>privacy>> Fingerprint Lock>> immediately).

> Do the reset settings of the device (setting>>general management>>reset>>reset setting).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

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KaimC
Beginner Level 2
Galaxy M
I have problem in my whatsapp calling. It reconnects after a minute or two every single time since I got this device. It doesn't happen with video calling.
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