Original topic:

Samsung m21 is draining battery while phone is on sleep mode at night,

(Topic created on: 01-31-2021 11:19 PM)
118 Views
sajwan1984
Active Level 2
Options
Galaxy M
After updating to one Ui 3.0 my m 21 is having battery drain issue while in sleep mode .it grains from 6 to 7 percent within 7 hours ,even when data is off,before update it there was no issue ,kinly advise .
17 Comments
sajwan1984
Active Level 2
Galaxy M
Volume level of samsung is decreased after update ,nothing is audine in half volume..is this with everyone
0 Likes
Shekhar111
Active Level 4
Galaxy M
I'm also facing these issues.
phone gets heated even after playing a light game for about 15 minutes.
Volume level also has decreased.

Less battery backup than earlier.
Deepak8587
Active Level 1
Galaxy M
same issue
akhil094
Active Level 7
Galaxy M
did your always on display remains turn on whole night ? AOD consumes around 5% within 8 hours.
0 Likes
sajwan1984
Active Level 2
Galaxy M
yes it was on but ,not always on ,only while touching phone
0 Likes
FuriousøGoku
Active Level 6
Galaxy M
guys i think you all have some issue while downloading the firmware because i can't feel any issue.
0 Likes
Deepak8587
Active Level 1
Galaxy M
hlo guys before one ui 3.0 i was happy with my battery i was getting around 7 hours of screen on time with battery from 75 per to 20 per but now i am getting around 3-4 hours of screen on time, for 20 min of call it consumed 12-13 per battery initially it was 5-6 per, l can feel my phone warm now, is there any way to undo update or will there be any further uodate to resolve this issue
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes