Original topic:

Samsung m15

(Topic created on: 01-31-2025 03:44 PM)
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yvt
Active Level 6
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Galaxy M
Ultra data saving option not showing in my mother's m15 phone 
3 Comments
Wodehouse
Expert Level 5
Galaxy M
The Ultra Data Saving mode is a feature in Samsung phones that helps to reduce data usage by blocking background data and compressing data. It is usually found in the Data Usage settings.
Here are the steps to find the Ultra Data Saving mode on your mother's M15 phone:
* Open the Settings app.
* Tap on Connections.
* Tap on Data usage.
* Tap on Ultra data saving mode.
* Toggle the switch to On.
If you cannot find the Ultra Data Saving mode on your mother's M15 phone, it may be because:
* The feature is not available on her phone. Samsung has been known to remove or change features in different models or software versions.
* The feature is located in a different place. Samsung sometimes reorganizes settings in software updates.
* The feature is disabled. It is possible that the feature is simply turned off.
If you are unable to find the Ultra Data Saving mode, you can try the following:
* Check for software updates. Make sure that your mother's phone is running the latest version of Android and Samsung's One UI.
* Contact Samsung support. They may be able to help you find the feature or provide an alternative solution.
* Use a third-party data saving app. There are many data saving apps available on the Play Store that can help you reduce data usage.
Here are some additional tips for saving data on your mother's M15 phone:
* Connect to Wi-Fi whenever possible.
* Limit the use of data-intensive apps.
* Turn off mobile data when not in use.
* Monitor data usage.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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Nebistar
Active Level 6
Galaxy M
Bro , search ultra in settings, if u not seeing any options , means it's not there
M15 is budget device , most of the features u find in other companies budget device u will not find here
Eg. Screen recorder, 60fps recording
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Navigate to apps screen and tap on Settings.
● Tap on Device care.
● Tap on Ultra data saving.
● Enable Ultra data saving.
● Tap on Always turn on Mobile data while Ultra data saving mode enabled.
● Tap on Agree.
● Tap on OK.
● Ultra data saving mode enabled.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support"

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