Original topic:

Samsung M53 wifi calling and video call not working after Android 13 update

(Topic created on: 12-26-2022 08:32 PM)
632 Views
KritiKum
Beginner Level 2
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Galaxy M
Samsung M53 wifi calling and video call not working after Android 13 update
1. The output volume from my mic to other person is negligible on video calls from apps like WhatsApp, Google meet.
2. The call gets frequently disconnected over wifi calling and too much disturbances. This same wifi network is used by other members in family and no one else facing this issue.
4 Comments
Galaxy M
Same issue bro on M52 5G
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_rQhBUS7
Beginner Level 4
Galaxy M

Same issue in M53 5G. 

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deeps01
Beginner Level 2
Galaxy M
Now I am facing same problem from yesterday after android updation. How can fix this problem?
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