Original topic:

Samsung M51 Camera Problem

(Topic created on: 03-20-2021 05:45 PM)
342 Views
Sam990
Active Level 1
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Galaxy M
Kindly fix M51 camera asap 
Quality of photos reduced after oneui3.1 update. 
Photos quality is low after update 
4 Comments
Galaxy M
yes correct very bad quality photos
Galaxy M
like 12 mp camera
Ehsank
Expert Level 5
Galaxy M
all m51 user facing this issue

send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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