Original topic:

Samsung M31 S - very slow Internet speed

(Topic created on: 09-17-2020 05:28 PM)
9025 Views
uttamjavir
Beginner Level 2
Options
Galaxy M

Dear Team,

Pl support to fix internet speed issues of my mobile.

 

This phone takes 10 min to download simple whatsap video of 5mb size on 4G as well as wifi network. 

If I change mobile then I am getting good speed.

 

Pl support to fix this. 

23 Comments
Ehsank
Expert Level 5
Galaxy M
once reset network
go to settings >general Management >reset>reset network >restart your device then check
DHORE10
Beginner Level 3
Galaxy M

Ots not working sir, we done all type of methods to fix it plz help 🙏😫

0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

chitro
Beginner Level 2
Galaxy M
no improvement..please do something
cpchejara
Beginner Level 2
Galaxy M
same problem here
Sandy44
Beginner Level 2
Galaxy M
Hi I am also experiencing same issue ...network good...tower indication good but netspeed is very less
khaliq31s
Beginner Level 2
Galaxy M
Is There Any CHANCE Of software Updating..?


cause Updating Can Solve some Issues...
vinayakan
Beginner Level 2
Galaxy M
iam facing the same issue my neteork is slow on full tower range and 4g
leelarani
Beginner Level 2
Galaxy M
same problem with me