Original topic:

Samsung M30s reboot problem

(Topic created on: 06-03-2020 09:10 PM)
816 Views
Mahesh446
Beginner Level 2
Options
Galaxy M

My samsung M30s is continuously rebooting and atleast 6 times a dayI,have tried the options like setting auto restart to off and auto optimization to off but nothing worked for me.plz let me know if any one had a solution on this

4 Comments
BetaNegative
Active Level 3
Galaxy M
i am facing this problem since 8 days now, keep mobile on medium power mode that will help a bit , and please report this issue to samsung by going to get help - send feedback do tick send log files ,samsung released update yesterday 104mb i updated my phone yesterday but didnt solve the issue i have also tried factory reset that too didnt help.
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PRASHANTHAN
Active Level 3
Galaxy M
please take your mobile backup and then update your mobile and make hard reset or factory reset
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

 

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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NVinayak
Active Level 1
Galaxy M

I had this restart and crash issue. I have done this step and my restart stopped and crashed stopped.

 

1) Settings --> Wallpaper --> Wallpaper services --> Select as None. 

2) Settings --> Device care --> click on : (three dots) --> Advanced --> Auto restart off.

 

Restart Phone once.

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