Original topic:

Samsung M30 restarts automatically

(Topic created on: 05-21-2020 12:04 AM)
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Samsung_LPR83ZR
Beginner Level 2
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Galaxy M

My Phone Samsung M30 hangs and then restarts automatically on a daily basis. On restarting, the SAMSUNG logo appears for at least 10-15 minutes,  only after which I am able to access my home screen.
I also did a factory data reset on my phone twice, turned off the auto-restart/ optimization but I am facing the same difficulty.

3 Comments
Raian114
Active Level 6
Galaxy M

Try flashing the latest firmware available in sammobile website for your device. Or do a hard reset from recovery mode. 

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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device hanging issue:

https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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