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08-25-2020 11:44 AM in
Galaxy MSamsung Galaxy M21 Automatically getting switched off
For swicting on , we need to plug the charger and then only switch on.
2 month back I have purchased and this is a very potential problem for M21 6Gb ram and 128 Gb
Any body knows the solution Pl help.
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10-08-2022 11:37 AM in
Galaxy MI have the same problem of auto-restart, and sometimes the device freezes.
I followed what you suggested and installed a Samsung Members app, and sent a report, including log files within 15 minutes of the event. And guess what? I got a reply, which gives the same suggestions as yours, and a few others like uninstall apps which might be giving trouble, run in safe mode, do a hard reset, etc. etc., which I had already tried without success. Finally, it says, if this does not work, go to a service centre.
So what did they do with the log files I sent? There is no comment on them, no inference made, because the solutions they suggest are the stock solutions which I already got from several places. The experts in possession of log files should be able to say something more concrete about the problem.
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02-03-2021 07:02 PM in
Galaxy M- Mark as New
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07-30-2021 08:49 AM in
Galaxy MI am also facing this exact same problem in my M21. I want to know...your M21 problem is solved? if yes what I have to do to fix this issue? Is it a software or hardware issue?
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09-01-2021 10:58 PM in
Galaxy MI have m31 which doesn't have any issues.
Both of my m21 has the same problem. i think this is a severe software problem or a battery issue of the model.
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03-19-2023 08:05 AM in
Galaxy M- Mark as New
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10-15-2021 07:18 PM in
Galaxy MMy galaxy m21 also switches and off . I bought it 10 months ago. It's giving problems even after reset. Stop giving such defective pieces to customers Samsung. Cheap phones perform better than this
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11-19-2021 07:53 AM in
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02-27-2022 08:32 PM in
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02-27-2022 08:35 PM in
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04-03-2022 11:11 PM in
Galaxy M