Original topic:

Samsung Galaxy M21 Automatically getting switched off

(Topic created on: 08-25-2020 11:44 AM)
13935 Views
LTulasiram
Beginner Level 2
Options
Galaxy M

Samsung Galaxy M21 Automatically getting switched off

 

For swicting on , we need to plug the charger and then only switch on.

2 month back I have purchased and this is a very potential problem for M21 6Gb ram and 128 Gb

Any body knows the solution Pl help.

S-D-R
Active Level 1
Galaxy M

I have the same problem of auto-restart, and sometimes the device freezes.

I followed what you suggested and installed a Samsung Members app, and sent a report, including log files within 15 minutes of the event. And guess what? I got a reply, which gives the same suggestions as yours, and a few others like uninstall apps which might be giving trouble, run in safe mode, do a hard reset, etc. etc., which I had already tried without success. Finally, it says, if this does not work, go to a service centre.

So what did they do with the log files I sent? There is no comment on them, no inference made, because the solutions they suggest are the stock solutions which I already got from several places. The experts in possession of log files should be able to say something more concrete about the problem.

0 Likes
sumit72
Beginner Level 2
Galaxy M
After updating Software recently,My phone starts to get switch off and on automatically. Let me know what to do
amgt95
Beginner Level 3
Galaxy M

I am also facing this exact same problem in my M21. I want to know...your M21 problem is solved?  if yes what I have to do to fix this issue? Is it a software or hardware issue?

kolosky
Active Level 1
Galaxy M
I have two m21 I have the same issue. phone permanently switches off and turns on after some time.
I have m31 which doesn't have any issues.
Both of my m21 has the same problem. i think this is a severe software problem or a battery issue of the model.
shakil34
Beginner Level 2
Galaxy M
Is it solved now???
0 Likes
Manali10
Active Level 1
Galaxy M

My galaxy m21 also switches and off . I bought it 10 months ago. It's giving problems even after reset. Stop giving such defective pieces to customers Samsung. Cheap phones perform better than this

0 Likes
ven999
Beginner Level 2
Galaxy M
My galaxy m21 same problem its automatically switches off and turn on after sometime every time am facing the issue fir Samsung mobile worst product
0 Likes
01Sathik
Beginner Level 2
Galaxy M
I am also facing the same issue M21 is Switched off Automatically..2days before I am factory data resetting it..but again coming same issues..what is the Solution..help me
0 Likes
01Sathik
Beginner Level 2
Galaxy M
Am not using again Samsung mobiles...both time coming Automatically Switch off mobile issues..for Samsung M21 ..worst Mobile
0 Likes
Dgiri
Beginner Level 2
Galaxy M
My Samsung m21 sometimes automatically switched off nd on why?
0 Likes