Original topic:

SAMSUNG PASS app issue

(Topic created on: 05-01-2021 04:47 PM)
113 Views
beingAaimms
Active Level 3
Options
Galaxy M
Why samsung pass app isn't compatible with Galaxy M11
3 Comments
Anonymous
Not applicable
Galaxy M
Because it doesn't has knox security and full one ui
0 Likes
Galaxy M
As your device lacks knox security(hardwarebasedfeature), that's why samsung pass is not compatible..
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes