Original topic:

Reduced speaker sound

(Topic created on: 04-24-2022 08:00 PM)
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iamAmeer
Active Level 6
Options
Galaxy M
m31 speaker sound reduced after one UI 4.1 core with Android 12 update
7 Comments
Anonymous
Not applicable
Galaxy M
Yes
BENUA
Active Level 6
Galaxy M
Same problem galaxy m21 also reduces speakers sound.
user963
Expert Level 4
Galaxy M
Yes same with my m21 also
iamAmeer
Active Level 6
Galaxy M
Bro there some problem with phones having Exynos 9611 processor after update
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TalhaChauhan
Active Level 3
Galaxy M
I dont know abour your m31 but mine is unable to detect SD Card too.
I restart the phone and the issue gets solved but out of nowhere, a message again appears saying,"unable to detect SD Card".

Please let me know if you guys are facing the same....
iamAmeer
Active Level 6
Galaxy M
Bro I have no such issue but many people complaining about motherboard issues in m31 after update
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.

2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Check device volume settings
Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Sound & vibration.
Step3: Tap on Volume.
Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.

To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound picker data

Step1: Got to Settings
Step2: Apps
Step3: Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step6: Search Sound Picker
Step7: Tap on storage
Step8: clear data of Sound picker.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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