Original topic:

RAM change

(Topic created on: 08-01-2022 09:06 PM)
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Rupeshthapa201
Active Level 2
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Galaxy M
I gave to replace CPU of m30s due restart problem  but found ram changes on battery and devices on setting. What happens if RAM of M30s decreased to 4GB by repair technicians? Please advise me. 
6 Comments
rj99
Active Level 2
Galaxy M
Definitely if your mobile comes with 6gb ram and it is replaced with 4gb the performance of the device will decrease drastically as it not optimised for 4gb but i dont think they would do that because i never heard something like before but you can yourself check it using CPU-Z app from Google play store.
if found what you said is true then contact samsung care
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Galaxy M
Please the screen shot Screenshot_20220801-212110_Device care.jpg
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rj99
Active Level 2
Galaxy M
call samsung helpline and tell them about your incident ask them to replace it and you can file a complaint also in consumer forum its time consuming but this is the last option you should consider.
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Uday_22
Beginner Level 2
Galaxy M
How to take screen shot in F23 5G
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy M
Don't buy Samsung phone, it creates problems through updates and heavy charges through service centers. #M30S
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