Original topic:

Problemss

(Topic created on: 04-14-2025 03:18 PM)
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sniiiiiiii
Beginner Level 2
Options
Galaxy M
Why is my fingerprint scanner not workingg
5 Comments
techpanti
Active Level 4
Galaxy M
Change your fingers
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galaxyusers24
Active Level 1
Galaxy M
😂
goodthings
Expert Level 5
Galaxy M
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also register your fresh fingerprint again then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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RXS-Ronin
Active Level 6
Galaxy M
Try device diagnostic, check if your device recognises the problem.

If your Samsung phone's fingerprint scanner isn't working, try restarting your device, ensuring the sensor area and your fingers are clean and dry, and checking for any screen protector issues. If that doesn't help, consider removing and re-registering your fingerprints, or updating your software.

Or try this options:

1) Clean the sensor area
2) Restart your device
3) Check your screen protector
4) Remove and re-register fingerprints
5) Check for security policies
6) Update your software
7) Your last resort (Factory Reset)
😎 If any of this doesn't work call samsung customer support.1744624538906.jpg1744624538924.jpg1744624538941.jpg
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