Problems after android 10 on M30s

[saurabh_patni]

Noticing lot of issues after the android 10 update on galaxy m30s, few such are:

-Stutter and lag here and there in transitions, etc

-slow multi tasker when sudden switch to home

-auto brightness issue, not accurate at all

-performance not optimised

-slow charging

-opening app drawer is laggy and buggy, notices less with dark wallpaper and dark mode.

-overall not smooth performance as it was before.

PLEASE OPTIMISE AND FIX THE BUGS

[CS_member7]

Dear Samsung member,

Greetings from Samsung Customer Support!

Below given steps will improve the picture quality:-
1) Poor Camera Image Quality:- Check physical condition of your camera lens.
2) Please check there is no laminated or tempered glass pasted on camera.
3) Camera > Settings > Reset settings> Reset.

For freesing issue follow the below steps:-
1. Check space availability: Path: Settings > Device Care > Storage,
2. Check app cache,Settings > Device care>>Storage > CLEAN NOW.
3. Close background apps.

After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

Thanks for writting Samsung.

Warm Regards,
Samsung Customer Support

[Rvsharma512]

Hi Samsung team, 

We are so much dependent on you for any issue with our Samsung and everytime you are available to help us, but this time on highlighted concern i haven't seen any exact suggestion to minimize our concern,  please help us this time also to rectify navigation issue of Samsung M30s otherwise we are not going to use your product Thank you.