Original topic:

Problem occurring after security patch of march,21

(Topic created on: 05-04-2021 07:25 PM)
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Aditya004
Active Level 4
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Galaxy M

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Digital wellbeing is getting mad. I cant measure my screen time anymore. Recording ghostly activities of my settings. Device F41.INS
7 Comments
RufusM31s
Expert Level 4
Galaxy M
Yeah. I faced this problem just after the Android 11 update. Screen time: 24h🤣🤣🤣👇
https://r2.community.samsung.com/t5/Galaxy-Store-Apps-more/Digital-Wellbeing-app-is-going-all-NUTS/t...
RufusM31s
Expert Level 4
Galaxy M
Seems that this happens once in a while, frequently. Hope samsung fixes it soon.
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Anonymous
Not applicable
Galaxy M
An A51 user on Reddit faced this problem 🤣🤣
Anonymous
Not applicable
Galaxy M
See on Device Care, it's better

Screenshot_20210504-171700_Device care_10066.jpg

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Galaxy M
1. Please off background data .
2. Use power saving mode.
3. Not use phone during charging time
3. Less use phone .
4. Turn off location , mobile data , wifi and bluetooth.
Then your problem be solved .
Please follow my advice and believe me. I am also user of m31, and m21 phone in Nepal.
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Aditya004
Active Level 4
Galaxy M
I'll remember
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