Problem in Internet on M21

[Jasmeet17]

Very often Internet on my M21 automatically turns from 4g to E , no website opens and it is almost zero internet connectivity. 

In the attached screenshot you can find that even after disconnecting the internet from Data Icon the E icon is showing on top of screen.

It is not a problem of network else on disconnecting internet E would have not been shown.

Only way to correct the internet connection is enabling and disabling the airplane mode or switching my mobile off and on. 

I hope others using M21 must be getting same problem in their handset.

[Abdul_Rahman]

when you facing this problem when using Jio or airtel mobile data ?

[Jasmeet17]

Airtel. I have not checked with Jio.

[Abdul_Rahman]

once check it for jio also.You also check your airtel network mode

[Jasmeet17]

I don't have a data pack for Jio so can't check. I have registered network and also tried reset network settings etc nothing has helped so far. And this problem started only a few days back.

[Abdul_Rahman]

Toh app settings mei connections mei sim 2 Network mode option mei dekhei LTE hai ya nahi

[Jasmeet17]

Already on LTE

[Abdul_Rahman]

Ok so it's airtel Network problem. sometimes in my phone also Network fall from 4g to H+,E .And even I can't use data when 4G given also

[qip]

I don't think it is a sim card issue as this happens to my idea sim also
suddenly 4g drops to H+ with almost no internet
I has this sim for about 3years and never had this issue but as soon as I changed to my new m21 this started

[Abdul_Rahman]

ok it means your device issue only