Original topic:

Planned obsolescence for M30s

(Topic created on: 05-19-2023 06:51 PM)
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RishiNa
Active Level 4
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Galaxy M
My M30s which is 3 years and 7 months old, was working fine uptil now. But after the installation of April 2023 security patch update, it has become sluggish and slow. It is so obvious that Samsung is trying to throttle the performance of M30s through the software update.
2 Comments
rickys22
Active Level 3
Galaxy M
This is very unethical. @admin, please stop these unethical practices
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device slowing down issue please visit this link: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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