Is there a way to fix this bug. The phone uses mobile data even while playing downloaded content from apps like Amazon Prime, Netflix, Disney plus etc. This eats up a lot of data....the whole point of having an option to download content is to watch seamlessly and not depending on mobile data....but the whole purpose is gone
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
