Pdf and documents files not opening in Dual Whatsapp

[Sonu1235]

I am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts....

I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem

As I am using samsung galaxy m31s

But at the same time I am able to view/download the pdf file in main whatsapp.

(If we go to the main whatsapp stroage it's around 250mb....but all data was about 20gb was there and I can see through gallery and file manager...but in my dual whatsapp it shows data around 5gb(total) which is not shown in file manager nor gallery....)

If anyone knows the solution... comment below!..

Thanks!

[Members_8fkB0aL]

I have had the same problem. But I solved it by giving more permissions for second whatsapp. This can be done via settings.

[Members_a0yxDcP]

Thanks for this post....I thought I was the only one with this problem....

I have a note 9 and its really annoying...is there any solution to this ? Or do I need to buy a new phone for the other sim ?????

[Bijay05]

Wifi network going off after few minutes after phone is idle. No data saver, timer,etc are active. No change is there in network settings also.

[ganeshks]

I am facing the same problem with my Galaxy 6+. If any one find solution please let me know. Presently I m forwarding the document to my main WhatsApp to view or download.

[Kalyany]

Thanks

[bomariam1]

I just solve the issue, just go to dual app page in setting (I use search)

Then click the 3 dots and do a reset of all data.

Then reinstall.