Pdf and documents files not opening in Dual Whatsapp

[Sonu1235]

I am unable to open pdf and documents files from Dual Whatsapp. And also the downloaded file not appearing in file folder. And after some days the old document and pdf files are not forwarding to other contacts....

I also reset my dual whatsapp account...and then also it didn't changed yet ...same problem

As I am using samsung galaxy m31s

But at the same time I am able to view/download the pdf file in main whatsapp.

(If we go to the main whatsapp stroage it's around 250mb....but all data was about 20gb was there and I can see through gallery and file manager...but in my dual whatsapp it shows data around 5gb(total) which is not shown in file manager nor gallery....)

If anyone knows the solution... comment below!..

Thanks!

[biswa22]

me too facing same problem

[Manveet]

Same issue here as wwll

[saquibm]

Same issue regarding Pdf and documents not opening in Dual WhatsApp. Samsung do you really bother yourself please to answer our queries.

[Samsung_ZgGnHtV]

I faced the same issue with the dual whatsapp in my samsung A50.

Go to settings and update your phone.

Hope this resolves your issue.

[syedarif88]

I am facing the same issue. Has  anybody found a solution for this? 

[syedarif88]

I am facing the same issues. Has anybody found a solution to this? 

Can't open pdf on Dual whatsApp

[rajatkachhwaha]

quick solution which worked for me is download the file, long press the file and press share.
select any app which u r using to view the pdf files in my case I had adobe, it worked for me and has started working for all docs naturally.
Let me know if that helps.

[rajatkachhwaha]

quick solution which worked for me is download the file, long press the file and press share.
select any app which u r using to view the pdf files in my case I had adobe, it worked for me and has started working for all docs naturally.
Let me know if that helps.

[Jay_GCT]

I am unable to open pdf and documents files from Dual Whatsapp after software update by 16.06.21 And also the downloaded file not appearing in file folder.

[jaweed_A51]

Even I am not able to open the pdf file since few days in dual whatsapp(samsung A51), I tried to download external pdf reader bit nothing helps, please help samsung