Original topic:

Overheating issues after android update.

(Topic created on: 04-24-2020 09:47 AM)
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Gzl
Active Level 1
Options
Galaxy M
Hi, my galaxy M30s is overheating a lot after the latest android update. Is anyone else also facing this?
#samsunggalaxym30s 
#overheating 
10 Comments
SunilPanchal
Active Level 4
Galaxy M
Yeah I am also facing same issue
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Gzl
Active Level 1
Galaxy M
Did you talk to the customer care? I couldn't talk to them because of the lockdown.
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SunilPanchal
Active Level 4
Galaxy M
No, this thing happening because of new update, samsung will fix this issue after this pandemic
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hedgehog
Expert Level 5
Galaxy M
main reason for all to fail is bug instability you can either wait for next stable update or follow some advice and tips I could give you
1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
13 use accubattery to know battery health
14 use glasswire to keep tab on app's using net data per hour and data speed live

I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly
hedgehog
Expert Level 5
Galaxy M
maybe this helps because until u get updates of newer version of one ui 👍👍👍👍👍👍👍👍
Gzl
Active Level 1
Galaxy M
thank you
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hedgehog
Expert Level 5
Galaxy M
if I have solved ur query kindly accept as solution 👍👍👍👍👍👍
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hedgehog
Expert Level 5
Galaxy M
kindly accept as solution by clicking 3dots upper right👍👍👍👍👍👍
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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