Original topic:

One ui 4.0 update

(Topic created on: 04-11-2022 03:51 PM)
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Taj8385
Active Level 3
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Galaxy M
I'm facing this issue that my battery is draining very fast and my phone is lagging a lot. And getting heated up as well. 

Is this happening with everyone with Samsung Galaxy M32


2 Comments
GalaxyTechie
Expert Level 1
Galaxy M
I wanted to Register for One UI 4.1 Beta Programme but can't because of different CSC. So please please post about new features, bugs, issues, etc. in the community. I want to know everything because I'm curious so don't forget to give a review after experiencing One UI 4.1 Beta!
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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